Word cannot open a docx file because its larger that 32 megabytes?

O

Offi

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

This issue is causing lots of problems.
After adding a 5 pages text on teh documentation the word allow me to save the documentation, but after next day when I tried to open it the error message appeared: "Word cannot open this file because it is largen than 32 Megabytes file size". The file size is 658 Megs. I also tried to open the documentation with openoffice and managed somehow to do that. The front page has quite strange signs, but it worked.
This really caused me a problems, so now I really started to affraid of using word.
Please help me out or is there any corrections available on this one? Please let me know.
 
J

John McGhie

We hear you!!

The problem is that the "limit" is effectively "Unknown". There is no real
way to predict what it may be, because it varies from machine to machine and
from document to document.

When you hit that limit, what it really means is that Word has run out of
memory. As a rule of thumb, if the total file size is under 2GB, chances
are the problem is that the document contains one or more corrupted
pictures.

Rake the pictures out of that document and chances are it will open straight
up again. Then study the help on how to insert "Linked" pictures that are
NOT "Embedded in the document" so that the size of the picture files is not
added to the size of the text.

Using linked pictures, you can construct really prodigious documents if you
are careful. When using Linked pictures, make a special subfolder just for
the document, and put the document and ALL the pictures in that same folder.
If the pictures and the document are all in the same folder, Word will
automatically "find" the pictures if you need to move the document
somewhere. Otherwise, as soon as you move the document, all of your links
will break and all of your pictures will appear as one-inch squares.

Some explanation:

The OLD limit, for the 16-bit versions using the binary .doc format, was "32
MB of text, NOT counting any pictures or other inclusions."

And that was only for the 16-bit operating systems. The limits for the
modern operating systems is "a lot higher" but it is not possible to say
"how much" higher. The limit for the .docx file format is higher again, but
again, we can't say how much (but it's a lot!!).

The first limit you will hit is usually the amount of RAM available to Word
when it attempts to open the document. A computer with only 1GB of RAM will
hit the limit well under 32 MB of text. A computer with 2 or 4 GB of RAM
will hang on a lot longer, depending on how much RAM is actually available
to Word. Often it helps to reboot the computer and not allow any other
applications to start: this can double or treble the size of the document
you can get open.

An Intel machine will handle a document larger than a PPC machine, because
it has a more efficient memory map.

The later operating systems (OS 10.x...) are 32-bit, and there the file-size
limit is around 2GB.

The next limit you may hit is the ability of the operating system to assign
temporary files and swap files. It takes at least 20 times the size of the
document in free disk space to open a Word document.

The next limit you hit is the ability of the file system to store a file
that large. That's where the 32 MB came from: 32 MB is the file size limit
in the early 16-bit operating systems. They've never bothered to update the
error message. I guess that's because on a modern operating system it is
nearly impossible to hit the limit. And it isn't possible to calculate
accurately what it would be.

On the 64-bit operating systems, the limit is actually the size of the
largest disk volume you can create. The document must all fit on a single
volume: on this machine, that's 2.4TB :)

Hope this helps


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

This issue is causing lots of problems.
After adding a 5 pages text on teh documentation the word allow me to save the
documentation, but after next day when I tried to open it the error message
appeared: "Word cannot open this file because it is largen than 32 Megabytes
file size". The file size is 658 Megs. I also tried to open the documentation
with openoffice and managed somehow to do that. The front page has quite
strange signs, but it worked.
This really caused me a problems, so now I really started to affraid of using
word.
Please help me out or is there any corrections available on this one? Please
let me know.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]
 
P

Patricia

I just hit this same message in Word on my iMac. The problem is, I can't even
OPEN the document to remove some of the photographs to reduce the size and
then split the document into smaller docs.

Is there a way to find an earlier saved version so I don't have to
reconstruct this huge doc again?

Naturally, this is for a client who is rather impatiently awaiting the
results.

Thanks,
Patricia
 
J

John McGhie

Hi Patricia:

Well, if you saved earlier versions, you would know where you saved them,
and they will still be there. Or you could use Search to find them.

If you have Word's preferences set to "Always make backup" the previous but
one version will be there in the same folder as the bad document, labelled
"Backup of..."

If neither of those things are true, then "No", there is no earlier version
saved.

However, because the document is in .docx, you CAN open the file outside of
Word and remove the pictures there.

(You have posted into the support group for Macintosh Word: but you need to
be using a PC for this, because you cannot do this trick on the Mac without
special tools)

1) Make a copy of the bad document

2) Change the filename extension to .zip

3) Carefully select the re-named file in Windows Explorer

4) Right-click it, Choose Open With, and choose Windows Explorer...

Inside you will find a little "website" folder structure.

5) Open the Word folder

6) Open the Media folder...

There are your pictures! Create a folder for them outside this current view
and drag them all into it.

7) Close File Explorer.

8) Using File Explorer again, change the file extension back to ".docx".

If that was the problem, the file will open straight up when you
double-click it. All the pictures will be missing, but you will have the
formatted text back! And you know where the pictures are... You just put
them there :)

For Mac Users:

If you're doing this on a Mac, you need to re-create the outer .Zip file
using Yemuzip http://www.yellowmug.com/yemuzip/

Set it to make "PC Compatible" zip files, then change the extension of THAT
to .docx.

Or you can run a Terminal command:
cd [directory]
zip -r [filename].zip *

If you do not do one of these, the Mac Finder fills the Zip file with trash
that Word interprets as "damage" and Word will refuse to open the .docx.

Hope this helps

I just hit this same message in Word on my iMac. The problem is, I can't even
OPEN the document to remove some of the photographs to reduce the size and
then split the document into smaller docs.

Is there a way to find an earlier saved version so I don't have to
reconstruct this huge doc again?

Naturally, this is for a client who is rather impatiently awaiting the
results.

Thanks,
Patricia

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]
 
D

daniela.arcone

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

This issue is causing lots of problems.
After adding a 5 pages text on teh documentation the word allow me to save the documentation, but after next day when I tried to open it the error message appeared: "Word cannot open this file because it is largen than 32 Megabytes file size". The file size is 658 Megs. I also tried to open the documentation with openoffice and managed somehow to do that. The front page has quite strange signs, but it worked.
This really caused me a problems, so now I really started to affraid of using word.
Please help me out or is there any corrections available on this one? Please let me know.

The same works on a mac
 

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