Word Closing

M

mcp6453

As of a few minutes ago, when I try to open a new document with Word
2000, if the document is in My Documents, all is well. However, if I
click the Up button to get to My Computer and then double click on My
Computer, Word closes immediately with no warning or error message. I
just did a Detect and Repair, to no avail. If I locate a file in Windows
Explorer and double click on it, Word opens the document correctly. I
tried starting Word with the /a switch, and the problem is still there
(indicating that the problem is not a corrupt normal.dot.) I've found
posts with similar problems, but I have not found a solution. The OS is
Windows XP Pro, and both Word and XP are up to date.
 
S

Suzanne S. Barnhill

This can be caused by having an invalid FTP site in your Look In list. See
"OFF97: IPF in Kernel32.dll Clicking "Look In" in Open Dialog Box" at
http://support.microsoft.com/?kbid=182475

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
M

mcp6453

Suzanne said:
This can be caused by having an invalid FTP site in your Look In list. See
"OFF97: IPF in Kernel32.dll Clicking "Look In" in Open Dialog Box" at
http://support.microsoft.com/?kbid=182475
Click to expand...

Nope. The key was blank, but I deleted it anyway. Then I was unable to
open ANY documents. So, I did a Detect and Repair, and now I am back
where I started.

Any other thoughts?
 
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