Word crash

[Craig]

When I try to open a word Document I get the message "A
fatal exception OD has occured at 17B7:0000388A the
current application will be terminated".
My virus stuff is up to date. I've reinstalled Word. Any
other ideas?
Thanks for your response.

 

[TF]

Craig

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for some help
diagnosing this.



: When I try to open a word Document I get the message "A
: fatal exception OD has occured at 17B7:0000388A the
: current application will be terminated".
: My virus stuff is up to date. I've reinstalled Word. Any
: other ideas?
: Thanks for your response.

 

[Guest]

Thanks, Terry, that did the trick!
Craig

-----Original Message-----
Craig

See

http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm
for some help