Word Crash

J

jimrx4

I just installed Office 2007 (Student Home...) on my computer (Vista-32
bit/Ult, SP1) and went through all the updates MS had to do (Office service
pack(s)). When I click on Word to start, the program starts and then
crashes. It crashed 2 times in a row and I received a window that said
something about an add-in from Zeon producing this kind of crash. It gave a
detailed explanation of how to resolve this error in Word (Excel &
PowerPoint also) but the problem is, I don't have this particular add in.
(ZnWordAddIn.dll). Any idea of where to go next?
 
T

Terry Farrell

It is part of ScanSoft PDF creator. It has NEVER been part of any Office
version so your laptop MUST have had it installed at some time or other.
 

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