Word crashes when clicking on "Open Recent"

[enanneman]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hello and thank you!

I've experienced many crashes with Word since updating to version 2008, and I've been able to duplicate this crash by clicking on "File," then "Open Recent."

Whenever I click on "Open Recent" Word crashes.

Any ideas?

Thanks!

Eric

 

[CyberTaz]

We can't help you unless you include full version update information for
both Office & OS X - "Leopard 10.5" & "Office 2008" just doesn't do it.

Also, please don't post the same fundamental *Office* issue in multiple
separate groups for the individual applications. It makes it more difficult
for you to follow your replies and redundant for those taking the time to
respond.

 

[enanneman]

Hi Bob,

Thanks for your reply. I'm using Leopard 10.5.7 and Office 12.1.7.

Thanks again!

Eric

 

[enanneman]

SOLVED!!!

I had to uninstall Office. Then, when I reinstalled it, I selected the custom install function (bottom left corner) and deselected the fonts option.

When I installed it, I could click on "Open Recent" and it doesn't crash any more.

Yay!

Eric

 

[jpaubin95]

SOLVED!!!

I had to uninstall Office. Then, when I reinstalled it, I selected the custom install function (bottom left corner) and deselected the fonts option.

When I installed it, I could click on "Open Recent" and it doesn't crash any more.

Yay!

Eric

I've had the same problem for a few weeks. Removing and reinstalling
Office, and deselecting the fonts option did not fix it for me. Any
other ideas?

 

[John McGhie]

Did you try File>Open Recent>Clear recent... ?

You may have a corrupt document in the recent documents folder.

Cheers

I've had the same problem for a few weeks. Removing and reinstalling
Office, and deselecting the fonts option did not fix it for me. Any
other ideas?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[enanneman]

Well, unfortunately, when I clicked on Open Recent, it immediately crashed, so I was unable to click on "clear recent."

However, the reinstall solved the problem.

Thanks!

Eric