Yes, it is a brand new install with the full suite (minus Acess which we
don't need on this computer). The only thing I did was import her address
book from Outlook, etc. from her old computer running Office 97.
The only other think I can think of to try is to reinstall Word - but I
don't know if I can install over the current installation or if I can just
remove Word, reboot the computer and reinstall it. I don't want to remove
the entire Office Suite again.
Thanks!
Russ Valentine said:
Rather a mess here.
Are we to assume that you have installed the entire Office XP Suite clean on
this computer and that all your Office programs versions match?
--
Russ Valentine
[MVP-Outlook]
catlin13 said:
Just some extra info: I did move the info from Outlook 97 on a Windows 98
computer to Outlook 2002 on an XP computer. I did this by export and
import
of a .pst file.
I made sure that Outlook is the default email client.
I tried copying the Office 97 schdmapi.dll file into the Program
File\Microsoft Office\Office 10\1033 directory as recommended by Microsoft
and restarted the computer - same problem.