Word Crashes

A

Aerg

2 days ago I was setting up to record minutes in a meeting. I started my
laptop, runs Office XP Professional, I opened a document I had been working
on earlier in the day on a desktop computer, also running Office XP
Professional.

Within 2 minutes I received an error message and Word crashed. There is no
network connection in the meeting room. I tried to restart but it still
failed. The message said Word had encountered an error and was shutting
down. It would then restart with the unsaved document for me to save. If I
saved the document, it crashed and I got the same message, if I didn't save -
it crashed - same message.

I restarted but same thing happened.

Went home and uninstalled Office XP after running many diagnostics including
Word repair and Norton Systemworks.

Re-installed Office XP - tried to use Word - no problem - for 24 hours then
crashed again.

I have used the laptop numerous times over the last year to take minutes in
a various locations and no problem. Now I seem to lose the ability to work
in Word for no reason. Sometimes when I first start the computer, I shut
down every day, Word will crash. Sometimes I am able to work for an hour
before it crashes.

I have started to notice that I do not have network connection at the time
of the crashes but I have never required it in the past. None of the
meetings I attend have network.

Any Solutions??
 
T

TF

I bet this is because Word doesn't find it's normal networked printer! Make
sure that you have installed a local printer driver - even though the
printer may not be local. Word MUST see a printer driver to work and if you
move your laptop to a location without network access, Word will crash
trying to find the printer.

If that isn't the solution: see
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for more
diagnostics.



:2 days ago I was setting up to record minutes in a meeting. I started my
: laptop, runs Office XP Professional, I opened a document I had been
working
: on earlier in the day on a desktop computer, also running Office XP
: Professional.
:
: Within 2 minutes I received an error message and Word crashed. There is
no
: network connection in the meeting room. I tried to restart but it still
: failed. The message said Word had encountered an error and was shutting
: down. It would then restart with the unsaved document for me to save. If
I
: saved the document, it crashed and I got the same message, if I didn't
save -
: it crashed - same message.
:
: I restarted but same thing happened.
:
: Went home and uninstalled Office XP after running many diagnostics
including
: Word repair and Norton Systemworks.
:
: Re-installed Office XP - tried to use Word - no problem - for 24 hours
then
: crashed again.
:
: I have used the laptop numerous times over the last year to take minutes
in
: a various locations and no problem. Now I seem to lose the ability to
work
: in Word for no reason. Sometimes when I first start the computer, I shut
: down every day, Word will crash. Sometimes I am able to work for an hour
: before it crashes.
:
: I have started to notice that I do not have network connection at the time
: of the crashes but I have never required it in the past. None of the
: meetings I attend have network.
:
: Any Solutions??
 
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