Word doc will not delete from print Q (Word 2000) help please

D

Diane

I can not delete a word doc from the print Q. (It is word 2000) It has been
there for 2 days and states deleting...P but will not delete and printer will
not operate, can anyone please advise how to fix. Thank you.
 
B

Bob I

Sorry, the print queue is not handled by Office but by the operating
system. Try turning off the printer and the computer and restarting both.
 
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