Word & DocuDraft

[mdavison]

I hope this is the correct group.
TECH: Novell 6.x/WinXP Clients SP1/Office 03 SP1 with CMS 5.0 SP2

I have a billing manager modifying DocuDraft "templates". (I use quotes
because the file format is RTF)
There is a ton of code/language in the header of one of the templates, which
I would think (since it is code and doesn't actually get printed on the
page) should not affect any of the text layout or printable area. But even
though she has changed the margin size from 1" to .50", an actual hardcopy
STILL leaves 1" of white space above the first line of text. I checked,
there is NO SPACING assigned to that first line.

Can someone tell me, is this a Word/RTF issue or is it something innate and
background in CMS or DocuDraft?
Any insight would be greatly appreciated!
-Monica

 

[Jonathan West]

Have you reduced the header margin as well as the top margin? If there is
something in the header, even if it is not printed, i will push the start of
text in the body down to below the end of the header.

 

[mdavison]

Yes - but only as far as .3" becuase we have different users printing with
different drivers and I didn't want anyone to get that nasty "your margins
are out of the printable area yadda yadda yadda..."
Is that the only fix? We haven't missed anything? The support person from
DocuDraft/CMS wasn't so helpful.
Thanks all!!

 

[Jonathan West]

two questions.

1. Is the empty header formatted using the Header style?

2. What is the font size and paragraph format of the header style.

If for some reason the Header style has been made very large, then this
would push text down the page. Make sure that the font size is fairly small,
that the line spacing is set to Single and that Space Before and Space After
are both zero.

--
Regards
Jonathan West - Word MVP
www.intelligentdocuments.co.uk
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[mdavison]

Yes and the Header style is using 6 pt font.
We finaggled around it - mostly a DocuDraft issue. We did make the header
margin miniscule and that helped some.

Thanks all.