Word document attachment can not be read

B

Bill Mark

We are using Office XP SP3 and Exchange 2000 with SP3.
Some of our users will send Word documents as attachments
in an email from Outlook that when you open the
attachment, word goes into file conversion because it
can't read the document. Typically, they send it again
and it opens fine. Sometimes it has taken two or three
tries. It is random and inconsistent. I have not been
able to duplicate it.

Has anyone else experienced this?

Thanks.
 
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