Word does "landscape" OK on my Canon but not on my HP

S

Sid9

I don't know if this is the right group nonetheless.....

If I try to print "landscape" using my HP Officejet 710 it ignores the switch.

Same document on my Canon BJC3000 prints correctly.

Any suggestions appreciated
 
C

Cindy M -WordMVP-

Hi Sid9,
I don't know if this is the right group nonetheless.....
Click to expand...
Since no one has answered, here, try the word.printingfonts newsgroup.

One thing they'll certainly suggest is to check whether the problem is listed on
the manufacturer's website and to look for and download an updated printer
driver (yours might be damaged)
If I try to print "landscape" using my HP Officejet 710 it ignores the switch.

Same document on my Canon BJC3000 prints correctly.
Click to expand...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :)
 
S

Sid9

Cindy said:
Hi Sid9,

Since no one has answered, here, try the word.printingfonts newsgroup.
Click to expand...

Thank you for this one
One thing they'll certainly suggest is to check whether the problem
is listed on the manufacturer's website and to look for and download
an updated printer driver (yours might be damaged)
Click to expand...

Been there, done that, reinstalled the lateset driver (which I had)

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)


This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :)
Click to expand...

Thank you for the response!
 
S

Sid9

Sid9 said:
Thank you for this one


Been there, done that, reinstalled the lateset driver (which I had)



Thank you for the response!
Click to expand...


I solved the problem......

The printer is a network printer to the source document....the printer did
not comply with the "landscape" instruction.
The very same WORD file, when copied to the printer's computer, printed
"landscape" correctly.

The "landscape instruction was lost in the transfer thorugh the network
 
S

Shogar1

What exactly did you do to correct this problem... I have the same thing
happening but it only appears to happen in word or works... all other
programs (Txt, excel, powerpoint, printshop etc) function correctly?
 
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