Word Does not Prompt to save changes on exit

T

Tim Astras

When I close Word it just closes the program and doesn't ask for and changes
to be saved, I have already tried to delete normal.dot and that didn't help.
Any suggestions
 
S

Saakar via OfficeKB.com

Hi Tom,

Do you have Norton or McAfee installed on your computer, if yes try disabling
the OfficePlugin for Norton AV, and if you have McAfee Installed, rename the
mcscan32.dll file that is the Office Plugin for the McAfee AV.

Then reboot your computer and try to check for the issue.

Good Luck.
 
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