Word does not remember my toolbar settings

S

Sarah

Hello, I like to rearrange my toolbars and change which buttons are
included. Also which toolbars are visible. But every time I stop word
and restart, it configures back in the way not including my changes. I
have not been able to find an option for this. If anybody knows how to
make Word have memory, I would greatly appreciate any hints...

Thanks!!

Sarah
 
S

Sarah

Hello, I like to rearrange my toolbars and change which buttons are
included. Also which toolbars are visible. But every time I stop word
and restart, it configures back in the way not including my changes. I
have not been able to find an option for this. If anybody knows how to
make Word have memory, I would greatly appreciate any hints...

Thanks!!

Sarah
Click to expand...


Anybody? thanks...
 
B

Beth Melton

It sounds like your modifications are being discarded when you exit Word. If
you have the Adobe PDFmaker add-in then it's known to cause this issue.
Uninstall the add-in (not Adobe) and see if that resolves the issue.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
B

Bob I

Try this, Hold down Shift key, Click "File", "Save All", then see if
they get saved.
 
S

Sarah

It sounds like your modifications are being discarded when you exit Word. If
you have the Adobe PDFmaker add-in then it's known to cause this issue.
Uninstall the add-in (not Adobe) and see if that resolves the issue.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ:http://mvps.org/word
TechTrax eZine:http://mousetrax.com/techtrax/
MVP FAQ site:http://mvps.org/
Click to expand...


Thanks. I looked around but do not see how to do that. Could you give
me a pointer?

Thanks,
Sarah
 
B

Beth Melton

Did you check Add/Remove Programs to see if you have Adobe installed? If so,
then take the following steps:

1. On the Tools menu, click Customize, and then click the Commands tab.
2 In the Categories box, click Tools.
3. Drag COM Add-Ins from the Commands box and drop it on a toolbar
4. Click Close

Click the newly added COM Add-ins button and see if the PDFMaker is listed.
If so, clear the check box and restart Word.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
S

Sarah

If it didn't work, it will be obvious when you reopen Word.
Click to expand...

Sure enough, didn't work. Thought it was. Open to other ideas and
about ready to surrender to the lack of support for Word.

Sarah
 
B

Bob I

Sarah said:
Sure enough, didn't work. Thought it was. Open to other ideas and
about ready to surrender to the lack of support for Word.

Sarah
Click to expand...

So then there are a couple questions to ask yourself, "Did you load a
3rd party application that is breaking Word?", Adobe acrobat? Avery
wizard? and "Have you actually tried to get support for Word anyplace
else?" This is only a peer-to-peer user group, we are all Office users
just like you. There are Word specific groups and even paid support if
you were so inclined.
 
S

Sarah

So then there are a couple questions to ask yourself, "Did you load a
3rd party application that is breaking Word?", Adobe acrobat? Avery
wizard? and "Have you actually tried to get support for Word anyplace
else?" This is only a peer-to-peer user group, we are all Office users
just like you. There are Word specific groups and even paid support if
you were so inclined.
Click to expand...


Yes, I am using Acrobat 8 (their creative suite). Thanks, I know about
the paid support. I thought this group was the place to ask about
Word, could you direct me to another better place?

So, Acrobat causes this behavior in Word 2003?

Thanks,
Sarah
 
B

Bob I

Sarah said:
Yes, I am using Acrobat 8 (their creative suite). Thanks, I know about
the paid support. I thought this group was the place to ask about
Word, could you direct me to another better place?

So, Acrobat causes this behavior in Word 2003?

Thanks,
Sarah
Click to expand...

Bingo! What's happening is that Adobe is loading IT'S version of your
toolbar. Why the "Save All" routine didn't succeed in forcing an
overwrite I couldn't say. Perhaps remove Adobe, make your toolbar
changes and then install Adobe so it reads the desired arrangement for
it's template.
 
J

Jay Freedman

Bob said:
Bingo! What's happening is that Adobe is loading IT'S version of your
toolbar. Why the "Save All" routine didn't succeed in forcing an
overwrite I couldn't say. Perhaps remove Adobe, make your toolbar
changes and then install Adobe so it reads the desired arrangement for
it's template.
Click to expand...

More on this at http://www.gmayor.com/lose_that_adobe_acrobat_toolbar.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 
B

Beth Melton

Yes. The Adobe add-in is known to prevent changes to your Normal template
(which is where your toolbar customizations are stored by default) from
being saved when you exit Word.

I mentioned back on January 6th in this thread. At this point you have a few
options: respond to my reply, which provided you with steps you can take to
disable the add-in and let me know if you understood it, if it worked, etc,
you can obtain paid support, or you could take your question to another
newsgroup. However, if you elect to take either of the last two options
you'll be told exactly what I told you over a month ago -- that the Adobe
add-in is causing the issue you are encountering.


Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
 
S

Sarah

Yes. The Adobe add-in is known to prevent changes to your Normal template
(which is where your toolbar customizations are stored by default) from
being saved when you exit Word.

I mentioned back on January 6th in this thread. At this point you have a few
options: respond to my reply, which provided you with steps you can take to
disable the add-in and let me know if you understood it, if it worked, etc,
you can obtain paid support, or you could take your question to another
newsgroup. However, if you elect to take either of the last two options
you'll be told exactly what I told you over a month ago -- that the Adobe
add-in is causing the issue you are encountering.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Click to expand...

Right. Thanks for your help. At the time I first posted this, which
actually may have been a different thread, I was told or given
instructions on how to remove the Adobe plug in. I did that and the
Adobe toolbar went away. I don't remember if that cured my inability
to have word remember my toolbar settings or not. Since then I
installed Adobe 8, and the problems are still there (both of them). I
know I can uninstall the plugin, but specifically, will this simply
get rid of the Adobe toolbar, or will it also let Word remember my
toolbar settings?

Thanks sincerely for your help, maybe we can get this worked out. I'll
try again to remove the plug in. Do you know with any certainty that
this will not cause any problem with Adobe Creative Suite? I paid a
lot of money to get this very elaborate software suite and don't want
to break it just to solve this problem in Word.

Thanks,
Sarah
 
B

Beth Melton

A little background on this, as an attempt to work around another issue
their add-in causes Adobe opted to code their add-in so all changes to your
Normal template are discarded when you exit Word. While I'm impressed with
their ability to create PDF files, I've remained unimpressed with their
ability to integrate their product in the Office applications. What you are
encountering is only one of the issues they have created with their add-in
and each version of the add-in seems to bring a new set of issues with it.

Removing the Word add-in will not cause problems with the Adobe Creative
Suite but it will remove the Adobe toolbar in Word. Even if the toolbar
isn't present you can still use the Print dialog box and select the Adobe
printer for PDFs.

If you want to keep the toolbar then, as Bob previously noted, hold Shift,
click File and then click Save All to force Word to save your changes that
the Adobe add-in is discarding. But you noted that didn't work. So, you can
try making a couple changes, then press Alt+F11 to open the Visual Basic
Editor, and then click the Save button there. Once finished you can close
the Visual Basic Editor. Note you will need to do this each time you make a
change to your toolbars or make modifications to Word that are saved in your
Normal template.

I've also heard Adobe has an update on their site for this issue so you may
want to check there. If they do have an update then you won't need to go
through all of this just to save your personal preferences.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
 
S

Sarah

A little background on this, as an attempt to work around another issue
their add-in causes Adobe opted to code their add-in so all changes to your
Normal template are discarded when you exit Word. While I'm impressed with
their ability to create PDF files, I've remained unimpressed with their
ability to integrate their product in the Office applications. What you are
encountering is only one of the issues they have created with their add-in
and each version of the add-in seems to bring a new set of issues with it.

Removing the Word add-in will not cause problems with the Adobe Creative
Suite but it will remove the Adobe toolbar in Word. Even if the toolbar
isn't present you can still use the Print dialog box and select the Adobe
printer for PDFs.

If you want to keep the toolbar then, as Bob previously noted, hold Shift,
click File and then click Save All to force Word to save your changes that
the Adobe add-in is discarding. But you noted that didn't work. So, you can
try making a couple changes, then press Alt+F11 to open the Visual Basic
Editor, and then click the Save button there. Once finished you can close
the Visual Basic Editor. Note you will need to do this each time you make a
change to your toolbars or make modifications to Word that are saved in your
Normal template.

I've also heard Adobe has an update on their site for this issue so you may
want to check there. If they do have an update then you won't need to go
through all of this just to save your personal preferences.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Click to expand...

Thank you Beth. I will try checking for an Adobe fix, saving in the VB
editor, and finally removing the Adobe plug in.

I have an unrelated question I was going to post, but I have to be
honest, it seems like you are single handedly fielding all the
questions for help here. It makes me a little uncomfortable coming
here and asking for help as I'll feel like I'm bothering you too much.
Are you employed by MS to provide tech support here? I guess I should
warn you that I go through spells of trying new things (I am currently
preparing manuscripts for publication which means using lots of
aspects of Word I have not used before...meaning more than as a
typewriter) and tend to have lots of questions. I've been coming to
usenet for many (!!!!!) years to seek help in all kinds of topics
cause there are lots of people in a newsgroup usually and you can just
ask away and hope somebody helps. Doesn't seem to work like that in
this group so forgive me if I am asking lots of questions for a
while.

Sarah
 
B

Beth Melton

Sarah said:
Thank you Beth. I will try checking for an Adobe fix, saving in the VB
editor, and finally removing the Adobe plug in.
Click to expand...

Hopefully something will finally work for you. :)
I have an unrelated question I was going to post, but I have to be
honest, it seems like you are single handedly fielding all the
questions for help here. It makes me a little uncomfortable coming
here and asking for help as I'll feel like I'm bothering you too much.
Are you employed by MS to provide tech support here?
Click to expand...

While Microsoft hosts the newsgroups (and created an interface to access
them on their web site), they are part of Usenet and are peer-to-peer
support groups. No one gets paid to answer questions -- it's all volunteer.
Although MS does have some 'managed newsgroups' in which MS support may
answer a question that ends up here so occasionally you'll see a response
from a MS employee (I think most they are contractual, though.)
I guess I should
warn you that I go through spells of trying new things (I am currently
preparing manuscripts for publication which means using lots of
aspects of Word I have not used before...meaning more than as a
typewriter) and tend to have lots of questions. I've been coming to
usenet for many (!!!!!) years to seek help in all kinds of topics
cause there are lots of people in a newsgroup usually and you can just
ask away and hope somebody helps. Doesn't seem to work like that in
this group so forgive me if I am asking lots of questions for a
while.
Click to expand...

That's the way it works here too but if you have specific Word questions you
may find faster responses if you to post them to one of the topic-specific
Word newsgroups. There's one for just about each type of question you may
have along with a broader Word audience. Around here you may need to wait
for someone who knows Word to come along. :)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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