Word doesn't open in newly installed Office 2000 on xp.

[Dan S]

I just tried to install Office 2000 on new stand alone xp machine. All programs work except Word. Word goes into default error message "Word has encountered a problem and needs to close" before program fully opens. Downloaded service pack 2 and 3 and word security pack KB830347. No luck
Any help?

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

I just tried to install Office 2000 on new stand alone xp machine. All

programs work except Word. Word goes into default error message "Word has
encountered a problem and needs to close" before program fully opens.
Downloaded service pack 2 and 3 and word security pack KB830347. No luck.

 

[GHoagland]

Most likely the Normal.dot file is corrupted. Locate it
and delete or rename. Then Word should open. or...
If you set Winword.exe to run in compatibility mode,
remove that and try it again.

-----Original Message-----
I just tried to install Office 2000 on new stand alone xp

machine. All programs work except Word. Word goes into
default error message "Word has encountered a problem and
needs to close" before program fully opens. Downloaded
service pack 2 and 3 and word security pack KB830347. No
luck.