word email problem

M

Mark

I used to be able to send an word 2003 document as an email. Now I get this
information rights management box when I click to send an email from word.
How do I reenable word to send emails when I click on the button in the
toolbar>
 
M

Mark

yes I did that. The icon where you should be able to send a word doc by
email has a red line through it and when you click on it you get this box
that pops up for Microsoft's Information Rights Management.
 
B

Bob I

That means that it isn't permitted by your document. Click menu File,
Permission, and change it.
 
M

Mark

that doesn't solve anything whenever I click in their I get the Microsoft
Information Rights Management box which is trying to install
 
B

Bob I

Not heard of this before, is this happening with all new documents? I
would search out all "normal.dot" files and delete or rename to
"normal.old", then start Word to create a new copy. (close Outlook AND
Word during the rename and also search Hidden and System folders)
 
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