Word error prevents its use as Outlook editor

S

Sandy

I have Outlook 2002 and Word 2002 from Office XP Professional.

If I start with a freshly rebooted system, open Outlook,
and try to reply or forward an email, it tries to open it
in Word, but says that Word is busy or cannot be found. I
can even shut down Word in the Task Manager and try it
again, yet the same thing happens.

Once I do this and shut down Outlook, Word continues to run
in the background (on Task Manager or refusing to shut down).

As long as i do not try to reply or forward a message, none
of this occurs. what can i do to correct this??? I tried to
repair and restore from within Word and within Outlook, but
neither helped.

thank you,
Sandy
 
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