word exell access freezes when i open them

[paul]

hi al

when i open word, excel, powerpoint the buttons go grey
and it says modification is not allowed because the
document is locked. I tried many things even re
installing it, any help is appreciate
peter

 

[support]

I am from the MS Word support department at http://www.enterpriseprojectconsulting.com and we would be happy to assist you in resolving your issue

Thank you

Enterprise Project Consultin

 

[Andre Da Costa]

See link:
http://word.mvps.org/FAQs/AppErrors/LockedFiles.htm

Andre Da Costa
Jamaica W.I.