Apart from the fact that it is very bad practice to open Word documents
directly from e-mails (which leads to information loss if the documents are
edited), the zoom setting is saved with the document. If you want a document
to open at 100% zoom regardless of what is saved in the document, you need
an autoopen macro containing the line:
ActiveWindow.View.Zoom.Percentage = 100
saved in normal.dot.
See
http://www.gmayor.com/installing_macro.htm and
http://word.mvps.org/FAQs/General/SaveViewAndZoom.htm
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Graham Mayor - Word MVP
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