Word files show as open even when closed

S

sassycz

This is a message received in my Helpdesk mailbox:

I am having trouble with Word. When I close a file, it still shows the
file as open. I have had to keep renaming files in order to save the
latest version of a document. I had this problem last week, and even
after I rebooted, it still showed the files I had been in as open

Any ideas?
 
T

TF

Sounds like the Windows 2000Server ServicePack 3 used with Office XP bug?
But being bereft of details, it is difficult to really know.



:
: This is a message received in my Helpdesk mailbox:
:
: I am having trouble with Word. When I close a file, it still shows the
: file as open. I have had to keep renaming files in order to save the
: latest version of a document. I had this problem last week, and even
: after I rebooted, it still showed the files I had been in as open
:
: Any ideas?
:
:
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: [/url]
:
:
 
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