Word Hangs when opening/save as through browser with network conn

P

panmetron

Recently my computer started hanging in office 2003 applications (Word and
Excel) whenever I use the File-open or File-Save-as browsers. When I tried to
transverse directories the computer hangs for minutes at a time. I find that
disconnecting the network connection remedies the problem. I also found an
article on the web referring to a Hotfix 810907 that would take care of that
but cannot find it on the MS website.

How do I fix this, is a frustrating problem and I am about to try
reinstalling office 2003 or reimaging the machine from a backup.

Thanks...

Greg
 
G

garfield-n-odie

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.
 
P

panmetron

That was the fix.
Appreciate the help

Greg

garfield-n-odie said:
Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.
Click to expand...
 
S

Stretch

Hi Garfield

Thanks for your input. We are experiencing the same thing. I have several
drives mapped on my office network. How can I determine which directories
are not available? In windows explorer it usually shows an X if they are
not, but none of them do. Any suggestions.
 
B

BB

That was my problem too. MS Word, Excel, PPT all would hang up or take an
extremely long time when trying to open / save a file. I
uninstalled/reinstalled MS Office 2003 - no luck. I removed the one and only
mapped network drive and the problem went away. Thanks. BB
 
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