Word is always searching for a deleted template?

[Raymond Bissonnette]

Hi,

I've been running Word 2003 for 2 days without problems (after setting up my
personal templates and startup folders).

After running Outlook 2003 for the first time, I deleted the Insert Viso
Button.dot that was in crogram files\microsoft office\templates since I
don't use it.

Now Outlook and Word 2003 always seach for this template upon loading. This
gets annoying since I get the seach msgbox twice and then a msgbox saying it
can't find the template.

I went to the templates/addins dialog but cannot delete it from there. It's
unchecked but "delete" is grayed out.

I'd appreceate any help on getting rid of it for good.

Regards,
Raymond

 

[Charles Kenyon]

Under Templates and Add-Ins, if you select it, is "delete" still grayed out?

 

[TF]

Run the Detect and Repair option.



: Hi,
:
: I've been running Word 2003 for 2 days without problems (after setting up
my
: personal templates and startup folders).
:
: After running Outlook 2003 for the first time, I deleted the Insert Viso
: Button.dot that was in crogram files\microsoft office\templates since I
: don't use it.
:
: Now Outlook and Word 2003 always seach for this template upon loading.
This
: gets annoying since I get the seach msgbox twice and then a msgbox saying
it
: can't find the template.
:
: I went to the templates/addins dialog but cannot delete it from there.
It's
: unchecked but "delete" is grayed out.
:
: I'd appreceate any help on getting rid of it for good.
:
: Regards,
: Raymond
:
:

 

[Raymond Bissonnette]

Yes it was still grayed out.

After opening and closing Outlook (just to get the LDAP dialog info) and
leaving my computer for a few minutes, I got a msgbox right on my desktop
saying that the template could not be found (this was about a shortcut
pointing to the template). Fortunately, there was a delete button on that
dialog. Problem solved.

Now, does anyone have an idea of where this shortcut was or from where this
dialog came from?

Best regards,
Raymond