word - norton - very slow - help!

B

Bryce

So I turned off the office plugin. Now word opens fast but it still takes
forever to open a doc, and it still looks like it's "Requesting virus
scan..." in the bottom left corner of Word.

Anyone figure this one out yet?
 
D

DeadZone

.. Search for officeav.dll
2. In my case I found it within Norton Antivirus.
Change the name to officeav.old
3. Search > Run > %appdata%
4. If you find icons named Normal (I found two of them),
delete them
5. Start > Run > winword.exe /safe (note the space
afte exe)
6. This will open Word in Safe Mode. In my case it
reconfigured all the Office programs and I had to put in
the Office XP Professional disk.

found this in another post...
 
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