WORD "NOT RESPONDING"

[Alice]

Someone please help me! I am using Windows Vista Home Premium, Office 2003
and on a network. At various times while using Word, it will freeze up and
say (Not Responding) and I have to force quit the application. This happens
if I try to open more than one Word file, or if I just have only one open and
try to print, or pretty much anytime I'm using Word for more than 5 minutes.
One techy from Dell support told me that I may need to uninstall Office and
re-install, but somehow, i don't think that will work. Has anyone had this
problem with any success on resolving it? Please HELP!

 

[Terry Farrell]

Sounds far more like an incompatible or corrupt printer driver. Check that
you have the latest driver available for your printer and then delete and
reinstall the printer.

Also check out http://www.gmayor.com/what_to_do_when_word_crashes.htm

 

[rick m]

Is it a Novell network? Microsoft network? This seems to be happening
to a lot of people.

Is your default printer an HP printer? If so, try changing the default
printer to something else. Or add a local printer using plain windows
supplied drivers. Make that the default, then if you have to print
select the network printer.

 

[Alice]

Thank you I will try your suggestions. The default printer is a Brother,
which is NOT compatible with Windows Vista. A Geek Squad associate installed
the printer and added the current drivers in order to run the Brother on this
machine. I may just uninstall this printer and use an HP printer and see if
this resolves the problem.