L
libby harris
I am using word. Suddenly I can't use the "save as" feature, or when I am
emailing I can't attach stuff - the system just locks up.
emailing I can't attach stuff - the system just locks up.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
G
garfield-n-odie [MVP]
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".
If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.
Explorer or the Windows shell after you install security update
MS06-015".
If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.
B
Bob I
A corrective update for this is scheduled for tomorrow.
You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246
L
libby harris
thanks for that - I'll have a go with the kellys korner - editing the
registry scares me stiff. Why do updates cause such problems for us?!
registry scares me stiff. Why do updates cause such problems for us?!
L
libby harris
Dear garfield-n-odie",
many thanks - it seems to have worked a treat. I wasted hours on the Hewlett
Packard help line this afternoon and now it is sorted in 5 mins thanks to you.
many thanks - it seems to have worked a treat. I wasted hours on the Hewlett
Packard help line this afternoon and now it is sorted in 5 mins thanks to you.
G
garfield-n-odie [MVP]
Glad to hear it. Thanks for the feedback.
libby said:Dear garfield-n-odie",
many thanks - it seems to have worked a treat. I wasted hours on the Hewlett
Packard help line this afternoon and now it is sorted in 5 mins thanks to you.
: