Word quits out every time I use it

N

Niels

I recently got Office 2000, so I installed it and
everytime I open a document, start a new one, or just open
it and do nothing Word, Excel, Frontpage - everything
Office related gets the same error "Word has encountered a
problem and needs to close". It has already cost me a
grade in several classes because I can't turn anything in
typed! I tried uninstalling/reinstalling ..
uninstalling/Installing Office 97 (same message) .. The
next step is reinstalling windows - which by the way I am
going to change to Windows 2000 - XP just sux. Sorry
Microsoft your programers need to try using their own
software and make sure it works before (emphasis on
before) you release it to the public. I never had a
single problem with comptuers (besides the blue screen of
death) that I couldn't fix except this. Oh in case you
are wondering, I didn't register either of the Office
versions (97 or 2000). I also didn't download any
patches. Everyone says that the patches will fix the
problems, but I am just sick of Microsoft's products not
working. If anyone in the gaming industry ever treated
their customers like this they would be bankrupt before
the game ever came out. This is just pathetic.
 
T

TF

Niels

Take a step back and calm down. Office runs perfectly OK in Windows XP or
Windows 2000, so there has to be a problem with your installation. Do you
get any error message or do the applications simply close? Does this happen
instantly you open the application or when you start editing?

This may be a printer driver or graphics driver corruption of conflict. Make
sure that you have the latest drivers and reinstall both. Clean out your
hard disk by finding and deleting all abandoned temporary files. The TEMP
folder under Documents & Settings, Username, Local Settings, Temp should be
empty when all applications are closed. If it isn't empty delete everything
in it. Run a full bootup SCANDISK and follow this with a DEFRAG.

I also suggest that your get a utility - such as SpyBot - that will search
your drive for ScumWare. You may be surprised at how many sites put horrible
crap onto your system.

I take it you have an up to date Anti Virus installed? If it is Norton AV,
open NAV and under Options disable the Office Plug-in.

Let us know how this goes.

--
Terry Farrell - Word MVP
http://www.mvps.org/word/


I recently got Office 2000, so I installed it and
everytime I open a document, start a new one, or just open
it and do nothing Word, Excel, Frontpage - everything
Office related gets the same error "Word has encountered a
problem and needs to close". It has already cost me a
grade in several classes because I can't turn anything in
typed! I tried uninstalling/reinstalling ..
uninstalling/Installing Office 97 (same message) .. The
next step is reinstalling windows - which by the way I am
going to change to Windows 2000 - XP just sux. Sorry
Microsoft your programers need to try using their own
software and make sure it works before (emphasis on
before) you release it to the public. I never had a
single problem with comptuers (besides the blue screen of
death) that I couldn't fix except this. Oh in case you
are wondering, I didn't register either of the Office
versions (97 or 2000). I also didn't download any
patches. Everyone says that the patches will fix the
problems, but I am just sick of Microsoft's products not
working. If anyone in the gaming industry ever treated
their customers like this they would be bankrupt before
the game ever came out. This is just pathetic.
 
R

Ralph

-----Original Message-----
I recently got Office 2000, so I installed it and
everytime I open a document, start a new one, or just open
it and do nothing Word, Excel, Frontpage - everything
Office related gets the same error "Word has encountered a
problem and needs to close". It has already cost me a
grade in several classes because I can't turn anything in
typed! I tried uninstalling/reinstalling ..
uninstalling/Installing Office 97 (same message) .. The
next step is reinstalling windows - which by the way I am
going to change to Windows 2000 - XP just sux. Sorry
Microsoft your programers need to try using their own
software and make sure it works before (emphasis on
before) you release it to the public. I never had a
single problem with comptuers (besides the blue screen of
death) that I couldn't fix except this. Oh in case you
are wondering, I didn't register either of the Office
versions (97 or 2000). I also didn't download any
patches. Everyone says that the patches will fix the
problems, but I am just sick of Microsoft's products not
working. If anyone in the gaming industry ever treated
their customers like this they would be bankrupt before
the game ever came out. This is just pathetic.
.
I am having the same problem with "Word" on Office xp
Click to expand...
professional. Have you got a solution yet?
 
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