Word shuts down

[Florentine]

I'm using a legal version of Word 2004 w/Leopard, latest version, on an intel iMac and two Minis. all of a sudden lately on the intel iMac and one Mini Word closes when i try to print a document. it happens 50% of the time. when i start Word this message pops up: "unexpected error occurred while trying to load the microsoft framework library."

thanks your your help.

 

[Michel Bintener]

A framework library error indicates that an update has not been applied in
its entirety. Simply re-apply all the latest updates, and Word should launch
normally.

I'm using a legal version of Word 2004 w/Leopard, latest version, on an intel
iMac and two Minis. all of a sudden lately on the intel iMac and one Mini Word
closes when i try to print a document. it happens 50% of the time. when i
start Word this message pops up: "unexpected error occurred while trying to
load the microsoft framework library."

thanks your your help.

--
Michel Bintener
Microsoft MVP
Office:mac (Entourage & Word)

*** Please always reply to the newsgroup. ***

 

[Florentine]

of course, i cleared my download folder recently, so i have no idea what updates need re-installing. must i suffer forever?

strange, it is happening on my other computer, Mimi, too. i wonder why an update not apply on two different machine?

 

[CyberTaz]

You should be able to just go to Word's Help menu & select Check for
Updates. What you need will be determined, downloaded & applied.

Regards |:>)
Bob Jones
[MVP] Office:Mac