Word stops working every time

S

spr1049nc03

I try to open any doc file and cannot edit the file. EVERY time i close word
I get this


Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6308.5000
Application Timestamp: 47e547c5
Fault Module Name: mso.dll
Fault Module Version: 12.0.6320.5000
Fault Module Timestamp: 485ae817
Exception Code: c0000005
Exception Offset: 0003a9ed
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

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C

Clive Huggan

You've landed in a discussion group for users of Mac versions of Word (not
your fault: it's a charming foible of MS's "discussions" web interface,
which I see you used). Mac versions differ variously from PC versions.
Although several people here use both PCs and Macs, it's likely that more
people in a PC group have experienced your specific problem.

Here's where all the groups are listed:
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

Cheers,

Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
====================================================
 

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