S
sam via OfficeKB.com
Upon opening some previously created Word 2003 documents, users on our
network are receiving the message:
The document 'Filename' caused a serious error the last time it was opened.
Would you like to continue opening it? At which point the document can not be
opened and the user is presented with the option to pull available
unformatted text from the <ocument.
... or ...
Word stops responding completely and you have to end-task on Word.
Searching Microsoft will tell that you can remove the documents in question
from the disabled list in Word. Indeed you can, but this simply removes that
warning and the problem with the files continues to exist.
It may be worth noting that of all the files that have encountered this have
been either a file that mail-merges with Excel or have tables in them.
I believe that this issue was caused by a recent Microsoft patch (either XP
or Office). I have a laptop that was off of our network for 6 months and thus
has not received Microsoft updates during that time. This machine is able to
open all of these documents with no problem. That being said -- I have
uninstalled the recent patches that went out on 5/8, and the documents are
still not able to be opened.
Ideas ?
network are receiving the message:
The document 'Filename' caused a serious error the last time it was opened.
Would you like to continue opening it? At which point the document can not be
opened and the user is presented with the option to pull available
unformatted text from the <ocument.
... or ...
Word stops responding completely and you have to end-task on Word.
Searching Microsoft will tell that you can remove the documents in question
from the disabled list in Word. Indeed you can, but this simply removes that
warning and the problem with the files continues to exist.
It may be worth noting that of all the files that have encountered this have
been either a file that mail-merges with Excel or have tables in them.
I believe that this issue was caused by a recent Microsoft patch (either XP
or Office). I have a laptop that was off of our network for 6 months and thus
has not received Microsoft updates during that time. This machine is able to
open all of these documents with no problem. That being said -- I have
uninstalled the recent patches that went out on 5/8, and the documents are
still not able to be opened.
Ideas ?