Word won't attach photos to Outlook emails

S

sjr

Using Outlook for email, trying to attach photos or screenshots...
Word goes into "not responding" and will not attach, and can't be closed
using "Office recovery to close." The only way to close Word is to do
"cntrl/alt/del" and that brings up Task Manager, wich shows that Outlook is
ok, Word is not responding.

I tired "detect and repair" on both Word and Outlook.. no change, Word still
goes to "not responding."

Sequence... I click...
attach (in new Outlook mail window)
my pictures
open (trying to open my pictures)
and nothing happens, Word is not responding

HELP please. Problem just started this morning.
 
M

Milly Staples [MVP - Outlook]

FWIW, from the Microsoft side a new Knowledge Base Article (KBA) was
released on Apr 15th.

http://support.microsoft.com/?kbid=918165

It lists two known conflicts so far.



--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, sjr asked:

| Using Outlook for email, trying to attach photos or screenshots...
| Word goes into "not responding" and will not attach, and can't be
| closed using "Office recovery to close." The only way to close Word
| is to do "cntrl/alt/del" and that brings up Task Manager, wich shows
| that Outlook is ok, Word is not responding.
|
| I tired "detect and repair" on both Word and Outlook.. no change,
| Word still goes to "not responding."
|
| Sequence... I click...
| attach (in new Outlook mail window)
| my pictures
| open (trying to open my pictures)
| and nothing happens, Word is not responding
|
| HELP please. Problem just started this morning.
 
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