A
Amy
I am about to go insane trying to figure out what is going on. I have
several different users in different locations experiencing this problem.
Word will either not open documents or it will give an error message.
Sometimes it the problem will be with trying to print the document. All
versions are word xp with sp2 and upgrading to Office 2003 does fix the
problem. But I would rather not do that. Anyway, most of the time the error
signature will have the modname of ole32.dll but I have seen a modname of
clbcatq.dll. I have uninstalled office, run office clean and re-installed
office. I even ran Norton and ad-aware with nothing showing up. Any help
would be greatly appreciated.
several different users in different locations experiencing this problem.
Word will either not open documents or it will give an error message.
Sometimes it the problem will be with trying to print the document. All
versions are word xp with sp2 and upgrading to Office 2003 does fix the
problem. But I would rather not do that. Anyway, most of the time the error
signature will have the modname of ole32.dll but I have seen a modname of
clbcatq.dll. I have uninstalled office, run office clean and re-installed
office. I even ran Norton and ad-aware with nothing showing up. Any help
would be greatly appreciated.