Word won't open

B

Bill Hepburn

Running Office 97 Word on xp home with local area
connection to one other computer.

Have always opened word from button on office toolbar.
With no system modifications, suddenly couldn't open word
and generated error report "has encountered a problem and
needs to close". Could not open using other methods either
(finding and clicking on .exe).

Yesterday, removed and reinstalled entire MS Office suite.
Word problem solved (also an old Outlook problem). This
morning experiencing identical problem.

What's up?
 
T

TF

Bill

Reinstalling Office rarely achieves more that a waste of time because you
will not be changing the registry, macros, templates or any other
customisation - the main cause of problems.

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for some
diagnostic help.



: Running Office 97 Word on xp home with local area
: connection to one other computer.
:
: Have always opened word from button on office toolbar.
: With no system modifications, suddenly couldn't open word
: and generated error report "has encountered a problem and
: needs to close". Could not open using other methods either
: (finding and clicking on .exe).
:
: Yesterday, removed and reinstalled entire MS Office suite.
: Word problem solved (also an old Outlook problem). This
: morning experiencing identical problem.
:
: What's up?
 
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