Word won't start

D

David Quinn

When I try to start Word I get a white rectangle which
says "the system is dangerously low on resources" and asks
me to stop something, offering me Winword to start with.
When I delete Winword it offers me the next thing and so
on. There is no way out of this and usually I just have to
press the restart button. I tried reisntalling Word (using
the Office Repair option and then "Reinstall Office").
Seems to work but doesn't do the trick- Word still won't
run. I also tried the fix in 305498 (rename possibly
corrupted files) and then reinstall Office). Again seemed
to work but no joy with Word. I then uninstalled Word. I
got a few messages in this asking me if I wanted to delete
several files - presumably because they were shared.
Didn't delete those files. Maybe they were the problem? I
also tried reinstalling Windows 98 SE. This seemed to work
until the plug and play discovery when it said it didn't
have a series (about 10) of keys of the form
enum\root\xxxxxx. I clicked OK for the msg for each key
(no other option)and the install seemed to continue, but
when it came back up after the restart it said the
registry was bad and restored a good one so I am not sure
if the W98 install took hold.

Can anyone throw any light on this mess. Never had such a
tricky one before.
 
D

David Quinn

I am running Office 2K SR1. I haven't installed all the
patches. I ma now doing that, which may take some time.
Get back to you when done (or maybe when it fails.
 
D

David Quinn

I discovered I had actually installed 1a disk one before.
It was difficult actually. There was a missing file which
turned out to be on the Works disc. Have now installed 1a
CD2 but SR 3 and SR 3 Disc 2 won't install. No error
report given. Just installation failed.

Dave
 
A

Andre Da Costa

What version of Microsoft Office are you running? Have you applied the
latest Service Packs and Patches to it?

Andre Da Costa
Jamaica W.I.
 
A

Andre Da Costa

Hahahaha, ok, I'm right here waiting. ;-)

By the way is Windows 98 also updated? Go to Windows Update and make sure
all patches for it are also installed.

Andre Da Costa
Jamaica W.I.
 
D

David Quinn

Andre

I have manged to fix it. I followed the advice on the MVPS
site. It was a template problem.

Cannot get the W98 download to work now (Office downloads
OK)!!. I have sent a support request to MS Support (free
for MS upadte I believe).

Many thanks for replying.

Dave
 
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