Word XP Problem

G

Gummo

When I double-click on a Word file in Windows Explorer, several functions
don't work e.g. Page Setup won't appear when requested, Page Up and Down is
ignored and I can't change the View.

These problems don't exist when I open a document in Word via File Open.

Help!

Gummo
 
B

Beth Melton

First try re-registering Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

Failing that, search for multiple occurrences of Normal.dot and rename
those you find to OldNormal.dot. Word will create a new one upon
starting.

If this resolves the problem, any customizations can be copied to the
new Normal.dot via the Organizer (Tools/Templates and Add-Ins) Once
this is complete OldNormal.dot can be discarded. If the problem still
exists then you can delete the new Normal.dot and rename your
OldNormal.dot to Normal.dot.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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