Word XP subscript/superscript font effect

J

john of york

how can I set Word XP so that subscript or superscript uses the CURRENT font?
for example, at the moment if i use Arial and want to subscript some text,
the default font for the subscript is Helvetica. each time I have to change
the font back to Arial.
I'd much prefer the default to use the same font, execpt for odd occasions
when I do want to change it.
thanks
john
 
S

Suzanne S. Barnhill

The default *is* to use the same font, so you must have some macro in force
to change the font. How are you applying the subscript/superscript format?
Using the keyboard shortcuts? Does the same thing happen if you use the
Format | Font dialog?
 
J

john of york

suzanne
thanks for that.
the effect occurs if we use Format | Font but not if we use Ctrl+= or Ctrl++
shortcut.
if it's a macro, it must be one which is installed centrally, since all our
users seem to be similarly afflicted, but i can certainly investigate that.

john
 
S

Suzanne S. Barnhill

Well, that's even more bizarre, as I would expect it to be the other way
around. When you use Format | Font, do you ensure that Arial is selected in
the Font dialog? Or is it coming up with Helvetica in the dialog?
 
J

john of york

suzanne
the selected font is in Arial ...
Format | Font opens Font dialog box with Helvetica in the Font box and
highlighted in the list of fonts
 
S

Suzanne S. Barnhill

Curiouser and curiouser... Is this effect document-specific, or does it
occur in all documents? What is the default font in Word? What printer do
you have selected?
 
J

john of york

we can do this with both new and existing documents ...
printers: our default network printers are Lexmark T series(in variety)
have just checked my default one (T644 PS3) and under Fonts, it has
Helvetica as the substitute printer font for TrueType font Arial
my colleague who first spotted this is using T630 PS3, and the same is true.

so think we've got to why it's happening.

thanks for your help

john
 
S

Suzanne S. Barnhill

The font substitution should affect only printing, however. I don't see why
it would be reflected in Word's report of what font was in use. Very odd.
 
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