work continues to increases

J

Jermyca

We have run across this problem in several projects lately. A resource adds
time in PWA and the updates are made to the project. On the tasks I am
concerned with, we have used fixed work. The "work" increases rather than
decreases after updates are being made. We see this by comparing baselines.
An example is that someone entered 16 hours in PWA on a task. Updates were
made and now the work has increased by by 31 hours. Still showing 8 hours
remaining.

Can anyone explain to me what is happening?

Thanks!!!!!
 
J

Joe

Are you sure they are entering hours in the "Actual Work" Field and not a
field called "Work". I am not sure why there would be a "Work" field in PWA.
But is sounds like that;s the field getting updated.

Another possible cause, are they adjustiing "Remaining Work" field also?

Joe
 
J

Jermyca

Thanks for the reply. The work field isnt showing. I've asked several
people if they are using the remaining work and no one is. I'm not sure what
is happening. I dont know if has anything to do with how they are allocated
or something along those lines. Like I said, its across several projects
that we are having an increase in hours each week. Sometimes its 500 hours
when only 200 were updated. Again, most of our tasks are fixed work.
 
W

Wiley

Jemyca,

If I were expereincing this problem, I would be looking at the updates
befoer I accepted them. I would literally be highlighting and copying the
update rows in PWA and pasting them into Excel. I would also have a
snapshot of the project, or at least those tasks in the project. This will
eliminate the human error. A comparison of the 'before" to the "after"
while seeing the update details should lead to a traceable discovery of the
root cause.

HTH
 
J

Jermyca

Thanks.

We have had this problem for a while. We are paying close attention to the
updates. An example that I am looking at now is where someone added 16 hrs
of time to a task that showed as 100% complete. I am looking at the task
usage view in Project as well their timesheet and I can clearly see that they
added 16 hours but for some reason it added 31 hours to the work field. I am
comparing baselines, which his how we pinpointed an example.
 
A

al.ponds

We are a Managed Time Period and Fixed Duration Tasks organization.

A Project Manager in my organization is experiencing the same. We are
looking at Resource Usages Values, PWA Time Entered, PWA Updates and
performing a before and after snap shot of all data elements. We find
that the Duration, Start and End Dates remain constant in Project Pro
and PWA but like you mentioned, Work hours are increasing for not
apparent reason on tasks where no updates were accepted. Tasks that
changed were linked to closed tasks (These closed tasks are fixed work,
maybe related). I've only seen this in the last two weeks but its a
hassle to change the work values back to the before snap shot.

I am researching to find out what steps the PM is performing, if the
particular resource is over allocated, etc.

To resolve, we manually re-type the work values and republish the
tasks.

Join me on the quest to determine if this is a process and standards
issue the PMs are experiencing or a system related issue beyond our
control.

I am able to forward the project plan for examination to MVP or above
for root cause analysis to resolve permanently.

Thanks.
Al
 
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