work word processor error message

H

herigarr

Hi, I have a problem with the work processor when I try to open. Every time
that I try to open, it show thie mesage:
"Works cannot acces one or more files it needs to run the word Processor.


Problem Event Name: APPCRASH

Application Name: wkgdcach.exe

Application Version: 9.7.613.0

Application Timestamp: 466fa1cd

Fault Module Name: kernel32.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e037dd

Exception Code: e06d7363

Exception Offset: 0003fbae

OS Version: 6.0.6002.2.2.0.768.3

Locale ID: 1033

Additional Information 1: 716d

Additional Information 2: 2d27bc59d4b86177dfd4b94248717b3b

Additional Information 3: 2e04

Additional Information 4: 53de7fca12e5a863e3dcf26915dcbcff
 

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