worker declines task, manager accepts it, but worker still isassigned to the task

[Benedykt]

Hello,

I have a problem with declining tasks. I try to do it as described in
"Microsoft Office Project Server 2003 Project Managers Guide".
Worker (resource) logs into Project Web Access, enters "tasks" tab.
There he chooses one task and clicks "decline". Then manager logs
into Project Web Access and enters "updates" tab. In this tab he
chooses
to accept this change, then clicks "update" button. MS Project starts
and opens the project. According to documentation, in this moment
the change which is just being accepted should be incorporated into
the project. But when I take a look of this task, I can see that
the resource is still assigned to it.

Why?

 

[Mike Glen]

Hi Benedykt,

Try posting on the microsoft.public.project.server newsgroup (forum). Please see FAQ Item: 24. Project Newsgroups. FAQs, companion products and other useful Project information can be seen at this web address: http://project.mvps.org/faqs.htm

Mike Glen
Project MVP


Hello,

I have a problem with declining tasks. I try to do it as described in
"Microsoft Office Project Server 2003 Project Managers Guide".
Worker (resource) logs into Project Web Access, enters "tasks" tab.
There he chooses one task and clicks "decline". Then manager logs
into Project Web Access and enters "updates" tab. In this tab he
chooses
to accept this change, then clicks "update" button. MS Project starts
and opens the project. According to documentation, in this moment
the change which is just being accepted should be incorporated into
the project. But when I take a look of this task, I can see that
the resource is still assigned to it.

Why?

 

[Dale Howard [MVP]]

Benedykt --

What you are seeing is the default behavior of Project Server 2003 when a
team member rejects a task assignment, and to the best of my knowledge,
there is no way to work around it. It is for this reason I recommend that
you tell your team members NOT to use the built-in Reject Task
functionality. Tell them instead to contact you personally to indicate that
they are the wrong resource for the task assignment, and then let YOU take
care of the matter directly in the Microsoft Project plan. Hope this helps.

 

[Benedykt]

What you are seeing is the default behavior of Project Server 2003 when a
team member rejects a task assignment (...)

Thanks a lot!

So, if rejection on a task does not cause deleting the assignment,
what
is the effect of this rejection on the project?

 

[Mike Glen]

So sorry! It was me that was on the wrong newsgroup!!!!!

Mike Glen
Project MVP

"Mike Glen" <mcglenAThotmail.com> wrote in message Hi Benedykt,

Try posting on the microsoft.public.project.server newsgroup (forum). Please see FAQ Item: 24. Project Newsgroups. FAQs, companion products and other useful Project information can be seen at this web address: http://project.mvps.org/faqs.htm

Mike Glen
Project MVP


Hello,

I have a problem with declining tasks. I try to do it as described in
"Microsoft Office Project Server 2003 Project Managers Guide".
Worker (resource) logs into Project Web Access, enters "tasks" tab.
There he chooses one task and clicks "decline". Then manager logs
into Project Web Access and enters "updates" tab. In this tab he
chooses
to accept this change, then clicks "update" button. MS Project starts
and opens the project. According to documentation, in this moment
the change which is just being accepted should be incorporated into
the project. But when I take a look of this task, I can see that
the resource is still assigned to it.

Why?

 

[Dale Howard [MVP]]

Benedykt --

There is no effect on the project. And when you publish the project again,
the system will redisplay the rejected task on the team member's View My
Tasks page. Hope this helps.