A
Ann Scharpf
This is a duplicate post. I entered it on
the "Installations" page and then saw a similar problem
addressed here by Diane Poremsky. I'm not sure if MVPs
follow all the topic categories or just some, so I thought
I'd post the question here also...
____________________
My company just upgraded our Outlook 2000 IS from the
limited storage 5.5 version to the unlimited storage
Enterprise version.
The problem we are having is that the name check function
is not finding email addresses from people's Outlook
Address Books (contacts). I have figured out that you can
fix this problem by going into Tools > Services to delete
and re-add the OAB. When you exit & log off, Outlook
creates a new link to the OAB and the name check finds
your existing contacts.
So, my question is ... is there something that can be done
on the back end to perform this function for ALL users, or
should I create a little instructional video clip and send
it to the 100 users on our system?
Thanks for any help you can give me.
Ann Scharpf
the "Installations" page and then saw a similar problem
addressed here by Diane Poremsky. I'm not sure if MVPs
follow all the topic categories or just some, so I thought
I'd post the question here also...
____________________
My company just upgraded our Outlook 2000 IS from the
limited storage 5.5 version to the unlimited storage
Enterprise version.
The problem we are having is that the name check function
is not finding email addresses from people's Outlook
Address Books (contacts). I have figured out that you can
fix this problem by going into Tools > Services to delete
and re-add the OAB. When you exit & log off, Outlook
creates a new link to the OAB and the name check finds
your existing contacts.
So, my question is ... is there something that can be done
on the back end to perform this function for ALL users, or
should I create a little instructional video clip and send
it to the 100 users on our system?
Thanks for any help you can give me.
Ann Scharpf