Hi Gian,
What .MSI files are listed on that CD? The ProRet.msi
file is on the Retail Professional CD that would likely the
one used to do the original installation. If your CD is not
the match for the one used on the install you may need to
uninstall/restart/install from the CD that you have.
======
I've had the same problem. I know how to display hidden
file extensions - in fact, I see other *.msi files (such
as CAG.MSI). But I've searched the entire CD and can't
find any file named proret.msi. Any suggestions? >>