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I have been using Outlook 98 since, well, 98, with very few problems. I
continued to use it when I change my operating system to XP, and when I
added SP1. In both cases I had no problems.
Well, I just spent the last couple days transfering off my data, wiping my
drive clean and reinstalling everything - with SP2 on the machine for the
first time.
When I installed Outlook 98 it found my pst file (the original file back in
to the correct location) all by itself.
The problem is trying to open the archive.pst. When I go File/Open/Personal
Folders, the diaolgue box that opens wants to look in My Documents first. I
don't recall that ever happening before.
So, I change the folder to look at to the right one (c:\documents and
settings\me\...) and then what should be Aplication Data, but there is no
folder listed for Application Data. It's there. I can go straight to it with
Windows Explorer, but the dialogue box will not show it.
Consequently, I can not open my archive.pst file. I tried importing it to a
folder I created, which worked. Then re-archiving, which it basically worked
except for missing a few emails, and then opening the new archive file (I
renamed the old one before all that) and I ran into the same problem; the
dialogue box will not show the Application Data folder (which I would then
heve to navigate to the microsoft\outlook folder).
I don't understand how Ooutlook found the outlook.pst by itself, but I can't
navigate to the archive.pst when both files are in the same folder.
I have wiped my drive clean and reinstalled everything about every six
months for years, so doing the right things in the right order are not
foreign procedures. I just don't understand why the dialogue box will not
show all the folders (there are other folders housed in their that don't
appear on the list besdies Application Data). Secondary question, why is it
starting in the wrong place to begin with?
Any insight would be appreciated. Thanks.
Regards,
John Swartz
continued to use it when I change my operating system to XP, and when I
added SP1. In both cases I had no problems.
Well, I just spent the last couple days transfering off my data, wiping my
drive clean and reinstalling everything - with SP2 on the machine for the
first time.
When I installed Outlook 98 it found my pst file (the original file back in
to the correct location) all by itself.
The problem is trying to open the archive.pst. When I go File/Open/Personal
Folders, the diaolgue box that opens wants to look in My Documents first. I
don't recall that ever happening before.
So, I change the folder to look at to the right one (c:\documents and
settings\me\...) and then what should be Aplication Data, but there is no
folder listed for Application Data. It's there. I can go straight to it with
Windows Explorer, but the dialogue box will not show it.
Consequently, I can not open my archive.pst file. I tried importing it to a
folder I created, which worked. Then re-archiving, which it basically worked
except for missing a few emails, and then opening the new archive file (I
renamed the old one before all that) and I ran into the same problem; the
dialogue box will not show the Application Data folder (which I would then
heve to navigate to the microsoft\outlook folder).
I don't understand how Ooutlook found the outlook.pst by itself, but I can't
navigate to the archive.pst when both files are in the same folder.
I have wiped my drive clean and reinstalled everything about every six
months for years, so doing the right things in the right order are not
foreign procedures. I just don't understand why the dialogue box will not
show all the folders (there are other folders housed in their that don't
appear on the list besdies Application Data). Secondary question, why is it
starting in the wrong place to begin with?
Any insight would be appreciated. Thanks.
Regards,
John Swartz