"Your message was deleted without being read on..."

A

Anthony Litterio

I keep getting these messages back from clients that E-mail is sent to, and
I do not know where to begin to troubleshoot this... Has anyone else had
this problem?

Thanks

Tony
 
K

kp

Do you have "Request Read Receipt" tracking option turned ON?
In OL2003 it's located at : Tools | Options | Email Options | Tracking
Options |
 
A

Anthony Litterio

Yes, the other thing I just found out is, this only happens when the user
sends on behalf of someone in our office; if she sends it from her own
account (With nothing in the From field) it goes through and she gets a read
reciept...

Thanks
Tony
 
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