Cannot access Communications Manager or send messages to contacts

[Ed]

Hi guys,

i've purchased MS groove and installed it. I've added contacts and can see
their online status but I when i send a message groove tells me it has been
sent and delivered but when i check with my collegues there is no record of
it being recieved.

furthermore, when i check the message history, it is blank so there is no
record i've send the message in the first place, except for in the alert bar
in the bottom right hand corner of the screen.

I've also tried to open "communications manager" but nothing happens here
either. i've installed, reload, rebooted and actually bought another licence
to check but no joy.

has anyone experienced this before?

regards
ed

 

[sam]

Hi, Ed

Please check the information on this link

http://kbalertz.com/942383/Issues-fixed-Groove-Microsoft-Office-suites-Service.aspx

It seems that you have a network problem. The 0fffice 2007 Service Pack 1
might help you. I did not have the same problems that you mentioned, but
after installing that update the program is communicating well with other
workspace members.

Sam