Can't stay connected

[dore_dormir]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: Exchange

Hi All,

I get this error when trying to connect to the exchange server. It will connect for about a minute and even download and send email while connected. For some reason the connection breaks and I can't find any information on this issue that's current.

I can connect to the email fine using Outlook on a PC, but don't have regular access to Outlook. What's the deal?

Here's the error message I keep getting:

Mail could not be received at this time.

The server for account "workemail" returned the error "Logon failure: unknown user name or bad password." Your username/password or security settings may be incorrect. Would you like to try re-entering your password?

Thanks,
Dore

 

[Corentin Cras-Méneur]

The server for account "workemail" returned the error "Logon failure:
unknown user name or bad password." Your username/password or security
settings may be incorrect. Would you like to try re-entering your
password?

Open the Keychain Access application (in /Applications//Utilities)
Select the Keychain first Aid command to repair the keychain.
If it's not enough, find the Exchange entry in the lsit and delete it to
let Entourage re-create it fresh next time,


Corentin

 

[Diane Ross]

I get this error when trying to connect to the exchange server. It will
connect for about a minute and even download and send email while connected.
For some reason the connection breaks and I can't find any information on this
issue that's current.

See the last message in this thread for other options to check:

<http://www.officeformac.com/ProductForums/Entourage/7294>