Office 2007 fails. Says it's missing Office64WW.msi file

J

Jeff Schafer

I bought Microsoft Office Pro 2007. I have the installation disk and product
key, but halfway through the installation process it stops and says missing
"ProPlusr.WW\Office64WW.msi." I can't find anything on the support site.
Any ideas?
 
M

mezzodiva

Contact Product Support. They should be able to assist with this issue at no
charge, from what I understand, if your copy is legal and you can't even get
it installed.
 
E

Eric Ashton

Hi Jeff,

If you make a folder in a local drive and copy the contents of the cd to
that local folder and run setup from there do you get the same error?
 
J

JD

Eric,
I had the same problem and copying it to a local folder like you stated
allowed a full install. Wanted to post so people would see that it does work
at least some of the time.

Thank you,
JD
 
C

c-nam

I have the same problem. I tried the "copy to a local folder" and that did
not help. I wanted folks to see that that trick doesn't always work. I
still have not been able to install Office 2007.
 
B

Brian

Eric--

I get the same kind of error message when attempting to install a trial
version of MSO 2007. Before that, clicking the Download 1 button on the
Microsoft page gives me a prompt re: whether I'm sure that I want to install
the *2nd* download first
https://us1.trymicrosoftoffice.com/downloader.aspx?receipt_id=63880416&culture=en-

I let that one go, and the download happened. The error message is: Setup
cannot find Pror.WW\Office64WW.msi - I found an Office64WW.msi under
C:\MSOCache\All Users{9012000-0030-0000-0000-0000000FF1CE}-C
but that didn't meet the grade.

As this is a trial version, there is not CD. I presently have Office 2002 if
that's any help. Actually, what I'm most interested in knowing at this point
is if my PC cuts the mustard as far as MSO 2007 being installable on it. I
read the specs, and I believe that it meets or exceeds each individual
requirement. Thanks for your help!

-Brian
 

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