OneNote 2007 does not start - error message

L

lld3

Whenever I try to start OneNote 2007, the following error message pops up:

OneNote is unable to start. This may be caused by insufficient hard drive
space or by insufficient write permissions for OneNote's cache files in your
user settings folder. Try to delete any unnecessary files from your computer
and then try starting OneNote again. If this message persists, contact your
system administrator.

Please help! I have 40 GB of space left on my hard drive. I am running
Windows XP Tablet PC edition, Service Pack 3
 
D

David Olsen

Are you an Administrator an this PC?

If no, try:
Navigate to C:\Program Files\Microsoft Office\Office12
Right click the OneNote.exe file and select Run As...
Enter the credentials for an account that is an administrator for that PC.
 
L

lld3

Hello David,

Thank you for getting back to me. I just finished finals week (which was
rather difficult with my ON issues!) and now I have more time to devote to
this problem. I am the administrator on this computer and I tried your
suggestion, but the same error message keeps popping up.

I would appreciate any other help or suggestions; thank you in advance.
 
D

David Olsen

It may be related to your Antivirus:
1. disconnect from the network
2. disable your antivirus
3. attempt to start OneNote
4. reenable your antivirus
 
L

lld3

Wow, thank you for the very fast response. Unfortunately, though, it didn't
work... The same error message keeps popping up.
 
D

David Olsen

Do you have the drive split into a C & D drive? If yes, what is the
capacity of each drive?

Have you run: Menu: Help-Office Diagnostics...?
 

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