Project Server Error 9100

[Dean]

Does anyone know where I can get information for the
Project Server 9100 error? We have a few users that are
getting this error and some that are not.

Thanks
Dean

 

[John Cello]

The full article can be found here:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;328249&Product=OffPrServ2003

Knowing what a pain it is to not just be able to read the
answer when someone posts the URL to the KB article, here
you go:

CAUSE
This problem may occur if the following conditions are
true:
You log on to the network with the Novell Client and you
do not specify Microsoft Windows NT credentials.
You have restrictive permissions for the following
Microsoft Project Server folder:
Drive:\Program Files\Microsoft Project
Server\Bin\ViewDrop

RESOLUTION
To resolve this problem use one of the following methods.
Method 1: Log on to a Windows Domain with the Novell
Client
When you log on to the network by using the Novell
Client, you must specify the Windows NT credentials to
log on to the Windows NT domain. To do this, open the
properties for the Novell Client, click Advanced, and
then configure your credentials for the Windows NT
domain.
Method 2: Verify the ViewDrop Folder Permissions
To verify the folder security permissions, follow these
steps:
Log on to the server by using your domain user name and
password.

Note You must have a local Administrator or Domain
Administrator level user name and password to the
reconfigure the folder security permissions.
Click Start, point to Programs, and then point to
Accessories.
Click Windows Explorer, expand My Computer, and then
click the drive letter that contains the ViewDrop folder.

Note The typical installation point is:
C:\Program Files\Microsoft Project Server\Bin\ViewDrop

Right-click the ViewDrop folder, and then click
Properties.
Click the Security tab, and then view the list of names
and groups that have permissions on the folder. Verify or
add the following groups or user names with the
appropriate permissions:
Administrators Full Control
Authenticated Users Full Control
Everyone with the following permissions: Modify, Ready &
Execute, List Folder Contents, Read, and Write
Internet Guest Account Full Control
System Full Control
Click Apply, and then click OK.

Hope this helps you.

John Cello
John Cello Consulting
Communications For Business
www.johncelloconsulting.com

 

[Jo]

We are getting this error, too. We have verified that the
users are logging in to the Windows domain correctly with
the Novell client, and we have verified the permissions on
the ViewDrop folder. One user gets the error consistently,
one gets the error intermittently, and some do not get the
error at all. Any other suggestions?

 

[Dean]

That is exactly the situation here. The domain
credentials are correctly entered, the ViewDrop folder has
the exact permissions required and some get the error all
the time, some intermittently and some never. I have also
noticed that when someone that is getting the error saves
a project to the server, it is listed as being on the
server through their Project 32 bit client, but they are
not listed under another log in or on the server. Any
other advice other than using Primavera would be helpful.

Thanks

 

[Jo]

Here's another suggestion: get rid of Novell. ;-) We've
finally completed our migration away from Novell, and the
problem went away.