Where are Accounts stored?

R

Ron Dans

While trying to get help from Yahoo with an error messages I was getting
from Entourage, their rep told me to delete my Entourage account used to
access Yahoo mail and re-create it. She didn't tell me to record it's name.
When I re-created it, I couldn't remember the exact name, and when I tried
to get mail, I started to receive 10,000 messages that I had already
received. I asked the support person if she could find what was the account
name that had been used to download all those messages, but she said no.

I do a full backup every night, so I tried just reloading last night's
Entourage database, but the old account was not there. Does anyone know
where Entourage hides the account database?

I'm using Entourage version 10.1.4

Ron Dans
(e-mail address removed)
 
D

Diane Ross

I'm using Entourage version 10.1.4

Not only are you using end of life software, you didn't fully update it.

Microsoft Office v. X for Mac 10.1.9 Update
<http://tinyurl.com/284v95>

Accounts are stored in the database.

You got all those old emails because you left the mail on the server. I
suggest you archive using your web browser your old mail out of the Inbox.
Entourage only downloads from the Inbox.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top