2007 wizards not installing w/2003 present

[mary r]

I have Office Pro 2003 and am keeping it for development purposes. I only
want Access 2007 for now but have purchased the full Office Pro 2007.

I've tried custom installation with only Access, twice, as well as "full"
installation (everything except Outlook), run MS Update each time, gone
through the "Repair" a couple of times, and used the online FAQ's, all to no
avail. The 2007 files were placed into a new folder each time. Uninstall
and try again, ad nauseum.

The same problem comes up each time: the wizards either don't install or
are not installed correctly, so that if I want to use, for example, the
Linked Table Manager, I get an error message. Interestingly, when I open
2003 and try to use a wizard (linked-table or switchboard manager), there is
a prompt to repair/reinstall the wizard files. It works just fine after the
repair.

Question: why is 2007 doing this? There was nothing in the FAQ's about it
and no questions on this forum, either. Microsoft does not provide
installation support without a fee that is a significant percentage of the
whole software price.

FWIW, I had previously installed Access 2007 from a customer's Office
Ultimate, to do some analysis on one of their internal databases. I used it
as a trial, opening it occasionally to get familiar with the new interface
and to decide whether I needed to upgrade yet. After the use-counter ran
down, I stopped playing with it and eventually uninstalled.

Fast-forward a couple of months to now, when I need the new version ASAP.
There were no problems with having both versions before, and everything
worked without errors. Is it possible that having used a demo of Ultimate
has left a file or files on my computer that are now creating problems
installing Pro?

Hope somebody can help!

TIA-
-mary

 

[Gina Whipp]

Mary,

See this article, it may help...
http://www.databasedev.co.uk/access2007_installation.html

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" - Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

 

[mary r]

Thanks, Gina. You're the only one who has responded so far! Unfortunately,
there wasn't anything I hadn't already tried in the article. If I'd seen the
article before my first attempt, though, I could have ruled some things out
sooner. It might be a time saver for someone else.

I've basically given up and installed 2007 on an old, totally-reformatted
and -reloaded machine. I've also finally ordered a replacement for my
antiquated laptop, which has other problems besides this installation issue,
so with any luck I won't be toting 2 computers around next month.

Thanks again-
-mary

 

[Gina Whipp]

Mary,

Well, we tried!

--
Gina Whipp

"I feel I have been denied critical, need to know, information!" - Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm