Access attachments

[Guest]

Hi there

Can you help me please. I am trying to open attachments
that were emailed to me as word documents, but I cannot
open them or save them. There is a message that OE removed
access to the unsafe document. I know that the documents
are fine - I received them on another computer and they
were great. Also, they are all from different senders.

What can I do?

many thanks

Bev Neeve

 

[Bravestar]

Hi,

you have the following options to unlock you OE

http://www.slovaktech.com/attachmentoptions.htm

 

[Hal Hostetler [MVP DTS]]

Go to 'Tools|Options|Security' and remove the checkmark from the box labeled
"Do not allow attachments to be saved or opened that could potentially be a
virus." More info is in these articles:

To disable the blocking of Any attachments, see:
Cannot Open E-Mail Attachments in Outlook Express 6 After You Install SP1
http://support.microsoft.com/?kbid=329570

To adjust which types of attachments OE blocks, see:
OLEXP: Using Virus Protection Features in OLEXP 6
(OE removed access to the unsafe attachments in your email)
http://support.microsoft.com/?kbid=291387

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC NBC-IN
Got Blues? - www.badnewsbluesband.com

 

[Ken Slovak - [MVP - Outlook]]

Attachment Options only works with Outlook, not with OE. See Hal's answer
for the solution for OE.