Access VBA help files

[Malcolm]

Hi,

Can Pete or anyone else suggest alternative possible
solutions to the below matter? I'm stuck...


Thanks in advance,


Malcolm


Hi Pete,

Thanks for the response. Still no luck. I am running SP4
already, and in fact all Win 2000 / Office 2000 updates
available have been applied.

I tried the critical update for the ie help by itself, as
well as de- and re-registering the hhctrl activex control,
restarted the pc, and no luck.

As an example if I type 'recordset' into the Access vba
help index, I get a bunch of possible links. The first 4
(Source property, Delete method, Clone method and
Recordsets collection) go nowhere. The next 2 items
(Recordsets property example and Recordset Property)
works, and so on.

I appreciate the ideas so far and look forward to any
others you may have. Is there supposed to be a special
sequence for removing / reinstalling Office other than
add/remove programs? Would this help?


Regards

Malcolm

-----Original Message-----
Malcolm,


This sounds like the problem described in Knowledge Base article
822989 (http://support.microsoft.com/?kbid=822989), in which case the
solution is either:

1) If you've yet to install Service Pack 4 (SP4) for Windows 2000,
apply Critical Update 811630, which is available from here:

http://support.microsoft.com/?kbid=811630

2) If you *have* installed SP4, unregister and then re- register the
HTML Help ActiveX control by running the following two commands from a
command prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

Some background on the problem, if I have diagnosed it correctly: the
chances are that the registry entries for the HTML Help ActiveX
control are broken. This control is used in many help files to provide
links from one topic to another. A number of the security patches and
service packs that Microsoft released last year are known to cause
this problem, including the cumulative security patches for Internet
Explorer and service pack 4 (SP4) for Windows 2000. Applying Critical
Update 811630, or unregistering and then re-registering the control in
the case of Windows 2000 SP4, should fix the broken registry entries.

..